legal

Last updated: December 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This policy applies to the AVNLink marketing website only — it does not cover data processed within the AVNLink booking platform provided to our clients, which is governed by separate agreements.

1

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AVNLink Pty Ltd, Victoria, Australia.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Victoria, Australia.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to AVNLink, accessible from www.avnlink.co.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
3

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Company name
  • Any information You include in Your message to Us
04

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.

05

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Cookies can be “Persistent” or “Session” Cookies: Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

We use Cookies for the purposes set out below:

  • Necessary / Essential Cookies (Session Cookies, administered by Us) -  essential to provide You with services available through the Website and to enable You to use some of its features.
  • Functionality Cookies (Persistent Cookies, administered by Us) - allow us to remember choices You make, such as your language preference, to provide a more personal experience.
06

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To contact You: to respond to your enquiry, demo request, or message, by email or other equivalent forms of electronic communication.
  • To manage Your requests: to attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of some or all of Our assets, in which Personal Data held by Us is among the assets transferred.
  • For other purposes: such as data analysis, identifying usage trends, and evaluating and improving our Service and your experience.
07

Sharing Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers who help us operate the Website and respond to enquiries (for example, our website host and form/email provider), who are only permitted to use it to provide those services.
  • For business transfers: We may share or transfer Your personal information in connection with any merger, sale of Company assets, financing, or acquisition.
  • With authorities or others where We are required or authorised by law to do so.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
08

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except where used to strengthen security or improve functionality, or where We are legally obligated to retain it longer.

09

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating locations and in any other places where the parties involved in the processing are located, including on computers located outside Your jurisdiction where data protection laws may differ. Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure Your data is treated securely and in accordance with this Privacy Policy.

10

Delete Your Personal Data

You have the right to request that We delete Personal Data We have collected about You. You may contact Us to request access to, correction of, or deletion of any personal information You have provided. Please note We may need to retain certain information where We have a legal obligation or lawful basis to do so.

11

Disclosure of Your Personal Data

Business Transactions. If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement. Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements. The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing, protect the personal safety of users or the public, or protect against legal liability.

12

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

13

Children's Privacy

Our Service does not address anyone under the age of 18, and We do not knowingly collect personally identifiable information from children. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us, and We will take steps to remove that information.

14

Links to Other Websites

Our Service may contain links to other websites not operated by Us. If You click a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites.

15

Complaints

If You have a concern about how We have handled Your personal information, please contact Us first using the details below. If You are not satisfied with Our response, You may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

16

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date above. You are advised to review this Privacy Policy periodically. Changes are effective when posted on this page.

17

Contact Us

If you have any questions about this Privacy Policy, please get in touch via our Contact page.